Albury Wodonga Private Tops for Patient Satisfaction
Dec 01, 2012
Albury Wodonga Private Hospital has rated in the top 10 hospitals in the country in a nationwide survey of patient satisfaction regarding hospital experience.
Health fund HCF polled 8000 members in a wide-ranging customer satisfaction survey gauging satisfaction with their most recent hospital stay, the performance of the medical team and the role of HCF itself.
In the key indicator measured by the HCF survey: Hospital satisfaction, Albury Wodonga rated in the top 10 in the country, coming 5th overall with a score of 9.1 out of 10.
The survey covered 393 hospitals across the public and private sectors attended by HCF members. HCF currently covers 1.4 million Australians.
Albury Wodonga Private CEO Doug McRae said the result was a wonderful acknowledgement of the hard-working and dedicated staff and doctors at Albury Wodonga Private Hospital.
“Albury Wodonga Private is very proud of its health service delivery and these results are a testament to the care and dedication of our team,” said Mr McRae said.